Recently, at the annual supplier conference held by Chery’s Battery Division, SKQ stood out among numerous suppliers and was honored with the “Best Service Award ” for its outstanding performance in project delivery, efficient response mechanisms, and meticulous service attitude.
This recognition not only signifies Chery Group’s acknowledgment of SKQ’s technical capabilities but also represents the highest commendation for SKQ’s long-standing commitment to its “customer-centric ” service philosophy.
Deep Collaboration, Building New Heights in Smart Manufacturing Together
Over the past year, as “Tech Chery” accelerated its breakthroughs in the new energy sector, it imposed increasingly stringent requirements on supply chain service responsiveness and delivery quality. As a key partner in Chery’s battery production lines, SKQ deeply engaged in multiple core power battery projects, providing comprehensive support across critical phases from solution design and equipment R&D to on-site installation and commissioning.
Facing tight deadlines and heavy workloads, the SKQ project team tackled challenges head-on and advanced efficiently, ensuring timely project delivery while fully safeguarding the smooth operation and high-quality implementation of the production line.
Service-driven, defining industry delivery standards
Behind the “Best Service Award” lies the robust support of SKQ’s full-cycle service guarantee system:Rapid Response: Establishing a swift response mechanism to address diverse on-site production needs with immediate feedback and efficient solutions.Professional Support: Deploying core technical personnel to Chery’s production frontlines, providing full-lifecycle technical maintenance and support.Value Creation: Going beyond equipment delivery, we proactively assist clients in optimizing processes and improving yield rates to achieve mutual success.
This award profoundly embodies SKQ’s brand philosophy—customer service extends beyond delivery and maintenance to encompass continuous technical support and customized optimization recommendations, empowering clients to maximize production line efficiency.